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Disney Institute Workshop Breakout Session
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When: 10:15 am
10:15 am
Where: Austin Convention Center, 6AB
500 E Cesar Chavez St
Austin, Texas  78701
United States

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Disney Institute: Architecting the Customer Experience


Immediately following the general session with Becki, the Disney Institute will be hosting a breakout session, attendance is only available to the first 100 people to fill out this form.


See the session description below:

In this session, we will continue the exploration of service differentiation through engaging discussions and activities. Disney Institute will introduce a tool that can help you gauge the needs, wants, stereotypes, and emotions of your customers at an individual level to create personalized experiences.


Be sure to register and save your spot for this popular session today, these seats will fill up fast!

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