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Colorado Chapter Meeting: 2.21.19
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2/21/2019
When: 2.21.19
8:30 am
Where: Avaya Office - Blue Mesa Conference Room
8744 Lucent Blvd.
Highlands Ranch, Colorado  80129
United States
Presenter: Altura Communication Solutions
Contact: Kathy New


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AGENDA

8:30 am - 9:00 am Registration, Continental Breakfast

9:00 am - 9:50 am Members only business meeting

10:00 am - 10:30 am What’s New from Avaya

10:30 am - 12:00 pm Avaya System Management - Best practices for analyzing system configurations, reviewing your hardware and software inventory. Avaya recommendations for security, software releases and firmware updates. – presented by Altura Communication Solutions

12:00 pm - 1:00 pm Lunch

1:00 pm - 2:00 pm Contact Center Best Practices - Customer service trends, expectations and best practices. How to implement a winning strategy for your customers and your organization. – presented by Altura Communication Solutions

2:15 pm- 2:45 pm Rocky Mountain User Group Tech Tips
 
2:45 pm - 3:00 pm Door prizes and announcements
 


Parking Instructions:

  • Go East or West on C470 to Lucent Blvd.
  • Exit South onto Lucent Blvd. and go to the first stop light – Plaza Drive.
  • Turn East on Plaza Drive.
  • Take first left into AVAYA Campus – There are 3 buildings
  • Follow the road to the East most building – 8744.
  • Enter through main entrance, go through the lobby to the cafeteria and turn left.





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