Join us for the next Iowa chapter meeting in Des Moines, sponsored by ConvergeOne! Learn about digital transformation, Breeze, and robocalls while networking with fellow industry experts! IAUG members and nonmembers are encouraged to attend, and partners are encouraged to bring their customers, you won't want to miss it!
9:00 - 9:30 Registration
9:30 - 9:45 Welcome, Introductions, and IAUG Presentation
9:45 – 10:45 Digital Transformation: Relevant Use of Emerging Technologies, by Andrew Prokop
This presentation will look at several “hot topics” in Enterprise Communications and discuss their relevance in today’s businesses. Whether it’s automation, artificial intelligence, work stream collaboration, IoT, SD-WAN, cloud, or biometrics, there will be something for everyone. We’ll look at applicable use-cases of these typed of technologies that can help improve your business and create competitive differentiation.
10:45 – 11:00 Break
11:00 – 12:00 Dealing with Spam and Robocalls, by Vicki and Samantha with Mutare
Noon – 12:45 Lunch
12:45 – 1:45 Enabling the Digital Experience with Avaya Breeze, by Andrew Prokop
If you are like many Avaya users, you have heard about Breeze, but still don’t understand what it is and what part it plays in enhancing your Aura system. If so, this is the session you have been waiting for. Andrew Prokop has been working with Breeze long before it was called Breeze. Not only can he help you understand the basics of Engagement Designer and Breeze Snap-Ins, Andrew has been using Breeze to do everything from opening ServiceNow incident reports to building artificial intelligent bots for WebEx Teams. Learn how Breeze is so much more than a tool to create cool telephony applications. Come prepared to see how Breeze is crucial to converting your boring old PBX into a powerful digital experience platform!
1:45 – 2:00 Closing and Door Prizes
Center Street Park and Ride
830 6th Avenue
Des Moines, IA 50309
5th & Keo Parking Garage
525 5th Avenue
Des Moines, IA 50309
Security: Attendees will need to check in at the front desk to pick up their badge. Meeting will be held in Main West.