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Chicago Chapter Meeting: 4.23.2020
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When: Thursday, April 23, 2020
10:00 AM
Where: Virtual Event
Chicago, Illinois 
United States
Contact: Susan Cope

Online registration is closed.
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Stay "Engaged" with the Chicago Chapter! Join us for our virtual meeting, sponsored by Virsae on April 23, 2020 using Avaya Spaces! So, grab a cup of coffee and join us! The meeting is open to member and non-member customers and partners. Non-member customers will have an opportunity to win a complimentary IAUG membership. All customers will have a chance to win an Echo Dot, courtesy of Virsae! We will also raffle off some Amazon e-Gift cards for customers. We hope to see you online! 


9:45 - Virtual meeting sign-on

10:00 IAUG updates

10:15 UC Global Data Analytics:  How Cloud-Based Service Management Leverages Big Data to Power AI

  • Traditional enterprise software limits your knowledge to the insights gathered within just one technology deployment – your own. Imagine exploding your effectiveness by having access to the knowledge and insights gained from thousands of similar deployments globally. Join Raymond Pearson, Channel Director at Virsae as he talks about what UC and CC sites are experiencing on a global scale and the how that data influences CX through the power of AI.

11:00 Avaya Updates & News - Kim Leffler, Avaya Client Solutions Director/Advanced Solutions Team

  • What is Avaya doing to support businesses during COVID-19?
  • How to best leverage your free Spaces license to keep your business going with enhanced collaboration capabilities

11:15 Questions/Raffles 

Avaya Spaces Information: 

  • Please use this link to access Avaya Spaces: Please note that Google Chrome is the only compatible browser, reach out to your chapter leaders at if you are unable to access via Chrome. You may also dial in by phone. 

  • Join by Phone:
    Space ID: 805-395-103

    Dial-In Numbers
    US Toll Free: +1 855-378-8822
    CANADA Toll Free: +1 855-378-8822
    US: +1 513-912-0606

    Space ID: 805-395-103 

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